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For most people traveling to the United States, going through Customs and Border Protection is a routine procedure.  For others, it may be a nightmare.  In fact, many people are routinely sent into secondary screening inspection because they were flagged by the CBP officer.  It may be for a previous criminal arrest or having a name similar to someone on the no-fly list.  If you are regularly sent to secondary inspection for an issue that is easily resolvable upon review by a CBP officer, it is worth looking into the Department of Homeland Security’s Traveler Redress Inquiry Program (TRIP).

Under this program, applicants can submit an inquiry regarding their case to the Department of Homeland Security.  CBP will review your inquiry and investigate it with the relevant agencies.  Once it has concluded its investigation, your records will be updated and you will be sent a final determination letter.  For many, this will resolve issues in the future.  There is no fee for this service, so please consider it if you have had problems with CBP at land borders or airports.